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Minimum System configuration for all Online trainings
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100% of the payment is due upon your receiving an invoice through email. This option is exceptional, if the payment opted for is through instalment mode.
You agree to the invoice provided for online billing as suitable for your payment purpose and the information contained in the invoice as adequate for you to make timely payment upon receipt of the same through e-mail.
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For any further queries, you may contact us at:
82A James Carter Road, Mildenhall
Bury St. Edmunds
IP287DE
United Kingdom
E-mail: contact@generiss.academy
Website: http://www.generiss.academy/
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Find answers to some of our most common questions relating to Generiss Academy courses.
These FAQs aim to address common inquiries from aspiring students and provide them with the information needed to make informed decisions about their IT training journey.
If you still can't find the information you are looking for, please contact us.
We offer a diverse range of IT and Business courses covering areas such as programming languages, cybersecurity, cloud computing, data science, Project Management and more. Our courses are designed to cater to various skill levels, from beginners to advanced professionals
Our courses are structured to provide a comprehensive learning experience. They typically include a mix of theoretical concepts, hands-on exercises, projects, and assessments. We aim to ensure that students not only understand the theory but can also apply their knowledge in real-world scenarios.
Yes, our instructors are seasoned industry professionals with extensive experience in their respective fields. They bring real-world insights and practical knowledge to the classroom, enhancing the relevance of the learning experience.
To join a virtual classroom course, you’ll need specific equipment and technology to ensure a smooth and effective learning experience. Here’s a list of essential equipment:
Computer or Laptop:
A reliable computer or laptop with up-to-date hardware and software is essential. Ensure that your device meets the minimum system requirements specified by the virtual classroom platform.
Internet Connection:
A stable and high-speed internet connection is crucial for participating in virtual classroom sessions. A wired connection is often more reliable than Wi-Fi, but a strong and secure Wi-Fi connection can also work well.
Web Browser:
Most virtual classroom platforms support popular web browsers such as Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge. Make sure your browser is updated to the latest version.
Webcam:
Many virtual classrooms use video conferencing, so having a built-in or external webcam is beneficial. It enhances communication and engagement by allowing participants to see each other.
Microphone:
A good-quality microphone is essential for clear communication during virtual classes. Ensure that your computer has a built-in microphone, or use an external one if needed.
Headphones or Speakers:
To listen to the instructor and participate in discussions, you’ll need either headphones or speakers. Headphones are recommended to minimize background noise and enhance audio clarity.
Display:
A computer monitor or laptop screen with an adequate display size is necessary for viewing presentations, slides, and other course materials. A larger screen can enhance the overall learning experience.
Software Applications:
Install any required software applications or plugins for the virtual classroom platform. Commonly used applications include Zoom, Microsoft Teams, Google Meet, or other platform-specific tools.
Operating System:
Ensure that your computer is running a compatible operating system.
Note-taking Tools:
Have your preferred note-taking tools ready, whether it’s a physical notebook, a digital note-taking app, or both. Staying organized during virtual classes is important for effective learning.
Comfortable Workspace:
Set up a comfortable and well-lit workspace. Consider factors such as seating, lighting, and a clutter-free environment to minimize distractions and optimize your focus during virtual classes.
Additionally, make sure to test your equipment and internet connection in advance to address any potential issues before the virtual classroom sessions start.
Yes, we offer discounts for multiple bookings, nonprofits, charities, NGOs and so on. Contact us to find out more.
We accept all major credit cards, or we can arrange invoicing for payment via bank transfer.
Yes, we will supply you with a virtual badge to add to your LinkedIn profiles and certificates of attendance on a request basis. Email training@generissacademy.ng for yours.
Yes! We provide structured Learning Paths that range from “Zero to Hero” fundamentals to advanced, specialized masterclasses. Each course is tagged by difficulty level so you can find your perfect starting point.
We believe you learn by doing. Most of our technical tracks include:
Yes. We hate “subscription traps” as much as you do. You can cancel your membership through your account settings with a single click. You will retain access until the end of your current billing cycle.
We do. We provide Generiss Learning for Business, which includes a centralized dashboard for managers to track team progress, assign specific learning paths, and manage seats at a discounted volume rate.
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and—depending on your region—Google Pay and Apple Pay.
You’re never alone. Every course has a dedicated Discussion Forum where you can ask questions. Our instructors and community mentors regularly jump in to provide clarity.
The IT world moves fast, and so do we. We update our core curriculum quarterly to ensure we are teaching the latest versions of software and the most current industry best practices.