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Privacy Policy.

Information on data security, privacy, and compliance with global protection regulations.

Please note that once you purchase a course on the Generiss Academy website (www.generissacademy.ng), you automatically agree to our Privacy & Cookie Policy, Terms of Use, Rescheduling Policy, and Refund Policy.

If you are dissatisfied with any portion of this Site/services, or with any of these terms and conditions of our Privacy & Cookie Policy, your sole and exclusive remedy is to discontinue using this Site/services.

The terms and conditions of our Privacy Policy are as follows:

  • Collection of Information
    Generiss Academy (also referred to as “we” and “our”) collects information from you when you register to buy a course on our site, make payment for an order or fill out a form.

    You may be asked to share the following information in the above-mentioned circumstances: name, e-mail address, mailing address, phone number, company, and credit card/debit card/bank information.

  • Purpose of Collecting Information
    The information that we collect from you may be used for any of the following reasons:
    • To improve our website’s offerings Your information and feedback will enable us to improve the offerings on our website and the user experience.
    • To enhance customer service Your information will enable us to service your requirements better as well as provide better support.
    • To process payments Your information will enable us to process transactions that you initiate on the website.
    • To send periodic updates through email Your information will enable us to mail you your order-related details and keep you informed about your training program, other updates, company and service information and so on.
  • Confidentiality of Your Information
    A number of stringent security measures are employed by us to ensure the safety and privacy of the information that you share with us:
    • We use a secure server during the process of payment for a transaction.
    • For transactions or placing an order through a payment gateway, Secure Socket Layer (SSL) technology is used to transmit all sensitive user information. This makes the online transmission 100% safe, secure, confidential, and convenient.
    • This information, once transmitted, is encrypted into our payment gateway provider’s database.
    • Only authorized personnel with special access rights to the system can view this information and they are mandated to keep the information confidential.
  • Disclosure of Information
    • Without your consent, your information, whether private or public, will not be sold, transferred, exchanged or provided to any other company for any reason whatsoever, other than for the express purpose of delivering the ordered product or service.
    • The previous point does not include or extend to trusted third parties who aid us in our website operations, the conducting of our business and customer service, so long as the third parties agree to maintain the confidentiality of your information.
    • We also reserve the right in our discretion to release your information to comply with the law, enforce our site policies, or protect our own rights, property or safety or that of others.
  • Collection of Cookies
    Cookies are small files that a website or a service provider transfers to the hard drive of your computer through your web browser, with your permission. They enable the website or service provider to recognize your browser and capture and remember certain data.
  • Generiss Academy uses cookies for the following reasons:
    • To help us remember and process the items in your shopping cart
    • To compile data about site traffic and interactions for enhancing our website offerings and customer service
  • Online Privacy Policy Only
    This online privacy policy is applicable solely for information collected through our website. It does not extend to information collected offline.
  • Changes to Our Privacy & Cookie Policy
    Generiss Academy reserves the right to modify our Privacy & Cookie Policy, without prior notice. Any changes will be made on this page.

This policy was last modified at 6 pm GMT on Wednesday, December 13, 2023.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

82A James Carter Road, Mildenhall
Bury St. Edmunds
IP287DE
United Kingdom

E-mail: contact@generiss.academy
Website: http://www.generiss.academy/

Frequently Asked Questions

Find answers to some of our most common questions relating to Generiss Academy courses.

These FAQs aim to address common inquiries from aspiring students and provide them with the information needed to make informed decisions about their IT training journey.

If you still can't find the information you are looking for, please contact us.

What IT & Business courses do you offer?

We offer a diverse range of IT and Business courses covering areas such as programming languages, cybersecurity, cloud computing, data science, Project Management and more. Our courses are designed to cater to various skill levels, from beginners to advanced professionals

Our courses are structured to provide a comprehensive learning experience. They typically include a mix of theoretical concepts, hands-on exercises, projects, and assessments. We aim to ensure that students not only understand the theory but can also apply their knowledge in real-world scenarios.

Yes, our instructors are seasoned industry professionals with extensive experience in their respective fields. They bring real-world insights and practical knowledge to the classroom, enhancing the relevance of the learning experience.

To join a virtual classroom course, you’ll need specific equipment and technology to ensure a smooth and effective learning experience. Here’s a list of essential equipment:

 

Computer or Laptop:
A reliable computer or laptop with up-to-date hardware and software is essential. Ensure that your device meets the minimum system requirements specified by the virtual classroom platform.

 

Internet Connection:
A stable and high-speed internet connection is crucial for participating in virtual classroom sessions. A wired connection is often more reliable than Wi-Fi, but a strong and secure Wi-Fi connection can also work well.
 
Web Browser:
Most virtual classroom platforms support popular web browsers such as Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge. Make sure your browser is updated to the latest version.
 
Webcam:
Many virtual classrooms use video conferencing, so having a built-in or external webcam is beneficial. It enhances communication and engagement by allowing participants to see each other.
 
Microphone:
A good-quality microphone is essential for clear communication during virtual classes. Ensure that your computer has a built-in microphone, or use an external one if needed.
 
Headphones or Speakers:
To listen to the instructor and participate in discussions, you’ll need either headphones or speakers. Headphones are recommended to minimize background noise and enhance audio clarity.
 
Display:
A computer monitor or laptop screen with an adequate display size is necessary for viewing presentations, slides, and other course materials. A larger screen can enhance the overall learning experience.
 
Software Applications:
Install any required software applications or plugins for the virtual classroom platform. Commonly used applications include Zoom, Microsoft Teams, Google Meet, or other platform-specific tools.
 
Operating System:
Ensure that your computer is running a compatible operating system.
 
Note-taking Tools:
Have your preferred note-taking tools ready, whether it’s a physical notebook, a digital note-taking app, or both. Staying organized during virtual classes is important for effective learning.
 
Comfortable Workspace:
Set up a comfortable and well-lit workspace. Consider factors such as seating, lighting, and a clutter-free environment to minimize distractions and optimize your focus during virtual classes.
 
Additionally, make sure to test your equipment and internet connection in advance to address any potential issues before the virtual classroom sessions start.

Yes, we offer discounts for multiple bookings, nonprofits, charities, NGOs and so on. Contact us to find out more.

We accept all major credit cards, or we can arrange invoicing for payment via bank transfer.

Yes, we will supply you with a virtual badge to add to your LinkedIn profiles and certificates of attendance on a request basis. Email training@generissacademy.ng for yours.

Yes! We provide structured Learning Paths that range from “Zero to Hero” fundamentals to advanced, specialized masterclasses. Each course is tagged by difficulty level so you can find your perfect starting point.

We believe you learn by doing. Most of our technical tracks include:

  • Interactive Coding Sandboxes
  • Virtual Lab Environments (AWS/Azure/GCP)
  • Downloadable Project Files
  • Quizzes and Peer-Review Assignments

Yes. We hate “subscription traps” as much as you do. You can cancel your membership through your account settings with a single click. You will retain access until the end of your current billing cycle.

We do. We provide Generiss Learning for Business, which includes a centralized dashboard for managers to track team progress, assign specific learning paths, and manage seats at a discounted volume rate.

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and—depending on your region—Google Pay and Apple Pay.

You’re never alone. Every course has a dedicated Discussion Forum where you can ask questions. Our instructors and community mentors regularly jump in to provide clarity.

The IT world moves fast, and so do we. We update our core curriculum quarterly to ensure we are teaching the latest versions of software and the most current industry best practices.